Shipping Policy
Shipping Policy
Thank you for shopping with Celebrative! We are dedicated to providing you with a seamless shopping experience and ensuring that your orders are delivered promptly and safely. Please review our shipping policy below:
1. Order Processing
- All orders are processed within 1–3 business days of receipt, excluding weekends and holidays.
- Once your order is processed, you will receive a confirmation email along with a tracking number to monitor the status of your shipment.
2. Shipping Rates & Delivery Times
- We offer various shipping options to meet your needs. Shipping rates are calculated at checkout based on the weight of your order and your delivery address.
- Delivery times typically range from 3–7 business days, depending on your location and chosen shipping method.
- For expedited shipping options, please select your preferred service during checkout.
3. Shipping Areas
- We currently ship within [your country] and to select international locations. International orders may be subject to additional customs fees and import duties, which are the responsibility of the customer.
4. Order Tracking
- After your order is dispatched, you will receive an email with tracking information. You can use this information to track your package directly through the carrier’s website.
5. Shipping Issues
- If there are any issues with your shipment (e.g., delay, missing package, or damaged items), please contact our customer service team at [customer service email/phone number] within 7 days of receiving your order.
- Celebrative is not responsible for any delays or issues caused by the carrier.
6. Local Pickup Option (if applicable)
- Local customers can choose to pick up their order directly from our warehouse/store. Select the “Local Pickup” option at checkout to avoid shipping fees.
7. Shipping Address
- Please ensure that your shipping address is correct before completing your order. We are not responsible for delayed deliveries or lost packages due to incorrect addresses.
8. Returns and Exchanges
- For information on our returns and exchanges policy, please refer to our Returns & Exchanges page.
Thank you for choosing Celebrative! We appreciate your business and are here to assist you with any questions or concerns.